Shaili Gupta often sees patients who consult chatbots like ChatGPT for health advice. She finds that some of her patients are much more informed about health-related issues and have follow up ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be mental health providers. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

Nearly a third of US teenagers say they use AI chatbots daily, a new study finds, shedding light on how young people are embracing a technology that’s raised critical safety concerns around mental ...

Roughly three-quarters of adults 65 and older say they never use chatbots. A smaller share – though still a majority – of ...